Mia Multiplayer Privacy Policy
Mia Multiplayer ("Mia") is a desktop AI workspace operated by Connect33 LLC ("we," "us," or "our"). This Policy explains how we handle personal information.
1. Scope
This Policy covers Mia, its account and connection services, Teams and the Mia Hub, and miamultiplayer.com. Connected services and websites you visit through Mia have their own privacy policies.
2. Information Mia processes
Account information
We process your name, email address, account identifier, and session information to manage sign-in, invitations, and access. Clerk provides account authentication. If you join our waitlist or contact us, we process the information you submit.
Content and workspace information
Mia processes your chats, prompts, responses, files, bots, schedules, settings, and workspace records. Most desktop workspace data is stored on your device.
Teams and the Mia Hub
Teams is an optional beta feature. When you create or join a team, Mia uses the hosted Mia Hub at hub.miamultiplayer.com, operated by us on Amazon Web Services in the United States. The Hub stores what is needed to run the team: team name and settings, member names, email addresses, and roles, invitations, messages and files posted to team channels, bot definitions shared with the team, and the status of requests sent to shared bots.
Anything you post to a team channel, including replies from bots you run, can be seen by the team's other members. When a teammate asks a shared bot for help, the bot runs on that teammate's own computer using their own AI provider and connected accounts, not yours; the Hub relays the request and the reply.
AI-provider connections
Your selected AI provider receives prompts and relevant context to answer requests and use tools. Mia's local runtime manages provider connections and credentials; credentials are not intentionally included in prompts.
Google account and Google Workspace data
Connecting Google is optional. Google asks you to approve permissions for account identity and the Workspace features available in your version of Mia. Depending on the permissions granted, these may include:
- Gmail messages, recipients, and labels to find and summarize mail, send messages, and—where available—create drafts, mark read/unread, archive, or apply labels;
- Calendar event details to read and create events, and contact details if contact access is granted;
- Drive file names, metadata, and accessible content to find or create files and folders; and
- Docs, Sheets, and Slides content to read, create, or edit documents, spreadsheets, and presentations.
3. How Mia uses information
Mia uses information to:
- authenticate you and maintain your account and sessions;
- run team features, including delivering messages, invitations, and shared-bot requests between team members;
- provide conversations, bots, automations, connected-app features, and generated work;
- retrieve relevant content and perform actions you request, including automations you authorize;
- route your request to the AI provider you select;
- protect the service, enforce permissions, prevent unauthorized credential reuse, and diagnose failures;
- provide support; and
- comply with applicable law.
We do not sell your personal information. We do not use Google Workspace API data for advertising. We do not use Google Workspace API data to create, train, or improve generalized artificial-intelligence or machine-learning models.
4. How Google data is selected and used
Mia and its bots access connected data to carry out your requests. Scheduled automations can repeat that access according to the instructions and schedule you enable; a new message or pasted link is not required for every run.
Google permissions do not make every operation available. Available tools and your authorization limit what Mia can do. Review instructions and recipients carefully, and disable automations or disconnect access when no longer needed.
5. AI processing and transfers
Relevant connected content, including Google data, may be sent to your selected cloud AI provider. Depending on your choice, this may include Anthropic (for Claude models), OpenAI, Google, or another provider. If you choose Mia Router, processing involves OpenRouter and the model provider serving your request.
Cloud providers have their own retention policies and account settings. Google data may be transferred only for the requested user-facing feature and under terms that prohibit its use to train or improve generalized AI models.
6. When information is shared
We may disclose information only as follows:
- Authentication: Clerk processes account and authentication information.
- Your team: members of a team you join see your name, email address, role, and what you or your bots post to that team. Team admins can invite and remove members.
- Connected services: Google processes authorization and Google API requests when you connect and use Google features.
- AI providers: The provider you choose processes prompts, relevant conversation context, and connected content needed to fulfill your request.
- Operational services: hosting, delivery, security, and support providers process the account, technical, or support information needed to operate Mia. Amazon Web Services hosts the Mia Hub and stores team data and backups, and may deliver team invitation emails. Website visits and update requests may expose standard connection information, such as IP address and device details, to those providers.
- Legal and safety: We may disclose information when required by law or when reasonably necessary to protect users, Mia Labs, or others.
- Business transfers: information may transfer in a merger, acquisition, or asset sale subject to law. Transfers of Google user data require explicit prior user consent and must comply with Google's Limited Use requirements.
7. Storage and security
Your Solo work (chats, files, bots, schedules, and settings outside a team) is stored in a local database on your device. It is not sent to the Mia Hub, and we do not back it up. We plan to offer backup options later, but none are available today.
Chats, files, and runtime history are primarily stored locally and may include connected Google content. Google authorization credentials are stored separately in the connection runtime's encrypted profile, not intentionally in chat prompts or Mia's application database.
Team data is stored on the Mia Hub, not only on your device. Each team's data is kept separately, and encrypted backups are made regularly so a team can be restored after a failure.
We use technical and organizational safeguards intended to protect information, but no storage or transmission method is completely secure.
8. Retention and deletion
Local chats, files, and runtime history generally remain until you delete them or remove Mia's application data. Uninstalling the app alone may leave that data behind. Because we hold no copy or backup of your Solo work, we cannot restore it if it is lost or deleted from your device.
Account, support, security, and operational records are kept as needed to provide the service, resolve disputes, prevent abuse, and meet legal obligations. Retention by independent providers is governed by their policies.
Team data on the Mia Hub is kept while the team is active. Leaving a team or being removed ends your access, but messages you already posted stay in that team. When a team is closed, access stops immediately and its data is held for 30 days so the closure can be reversed; after that, we delete the team's Hub data and backups. Deletion is carried out by our team and may take additional time to complete. Copies that teammates saved on their own devices are outside our control.
Disconnect Google in Mia to remove its local authorization. You can also revoke Mia's grant in your Google Account settings. Disconnecting does not erase previously saved chats or information already sent to providers.
For account or personal-data deletion, contact [email protected]. We may verify your identity and retain limited records required for legal or security purposes. Deleting a bot or account may not erase every local file or conversation; remove unwanted local data separately.
9. Your privacy rights and choices
Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your information, object to or restrict processing, and withdraw consent.
Users in Mexico may exercise Access, Rectification, Cancellation, and Opposition (ARCO) rights. Withdrawal of consent does not undo prior lawful processing and may be subject to legal exceptions.
Send privacy requests to [email protected]. We may verify your identity and will respond within applicable legal deadlines. You may appeal a decision through the same address where the law provides that right. We do not discriminate for exercising privacy rights.
10. Google API Limited Use
Mia's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements.
Google data is used only to provide the features you request. If you ask a bot to post to a team channel, any Google data in that reply, such as an email summary or calendar details, is shared with that team's members because you chose to post it there. Shared bots use the Google account of the teammate who runs them, never yours.
Google data is not sold or used for advertising, creditworthiness decisions, or generalized AI-model training. Our team may access it only with your affirmative agreement to specific data, for security or legal reasons, or in aggregated form for internal operations where permitted.
11. Age requirements
Mia is for adults aged 18 or older. We do not knowingly collect children's personal information. Contact us if you believe a child has provided information.
12. International processing
Connect33 LLC is based in Texas; our team may work from Mexico. Service providers may process information in other countries with different privacy laws. We use legally required safeguards for international transfers.
13. Changes to this Policy
We will post updates and a revised effective date on our website. Material changes receive additional notice or consent where required by law.
14. Contact
Connect33 LLC
208 Ben Howell Dr. #B, Austin, TX 78704
[email protected]
Website: https://miamultiplayer.com